Card Guard 

Control When, Where and How your Visa® is Used

 
 
 
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Free for Apple and Android devices, Card Guard is a revolutionary App for managing your Westmark Visa® with a smartphone. Our easy-to-use interface gives you the power to limit transactions by geography, set spending amounts, define which merchants can process transactions, and so much more. If you ever lose a card, you can quickly turn it off and on, and you’ll always stay informed with notifications.

Protect your purchases and control when, where and how your Visa is used.
Download Card Guard today.

Download on the Apple App Store
Get it on Google Play
 
 

CARD GUARD UPDATE
On May 2, 2022 an update to the Card Guard app will be released to the Apple® App and Google® Play Stores. This version of the app is powered by the 
 
App User Experience
The following will occur for cardholders currently accessing the Card Guard app:

  • The updated app will automatically download for those with automatic updates enabled on their mobile device.
  • Users who downloaded the Card Guard app during January 2022 without automatic updates enabled will be prompted to download the updated app.
  • User credentials/Touch ID setup will remain the same, and all previously registered cards and alerts/controls will be available after the update is complete.
  • The navigation to Account Balances will be updated. To view linked account balances, select “Linked Accounts” from the My Cards screen.
  • The “Find Us” feature will no longer be available in the updated app.
  • Note: In the unlikely instance you have trouble accessing the app, you should visit the app store to download the most current version.

cardguard icon Security in Seconds

The App offers quick & easy set-up for control and alert preferences. You can also review transactions to ensure they are valid.

  • Enable/disable cards at will
  • Deny purchases above a certain amount
  • Set spending limits
  • Get notifications
  • Review transaction details

Limit Locations

Set specific areas where your cards will work. If someone tries a transaction outside the pre-determined region, it will be denied. Card Guard can even create a rule that your Visa won't go through if it's too far away from your phone.

  • Add spending parameters
  • Deny in-store purchases outside your area
  • Enable proximity restrictions
  • Allow international transactions

Manage Merchants

Enable controls to allow or block merchants. You can also lock down a specific card so it can only be used at grocery stores, or limit transactions to gas stations when your kids borrow the car.

Restrict purchases to:

  • Department stores
  • Entertainment
  • Restaurants
  • Travel
  • And more

Arrange Alerts

Be notified if a transaction occurs outside previously set boundaries, if your card is used at a specific store, or if a purchase is made online. You can get a notification every single time your card is swiped, dipped or tapped—it's up to you.

Set alerts by:

  • Location
  • Merchant
  • Transaction
  • Spending limit

Frequently Asked Questions

What is Card Guard®?
Card Guard is a free, easy-to-use tool that lets you decide when and where your Westmark cards are used. Download Card Guard from the Apple App Store or Google Play Store.

How do I sign up for Card Guard?
You must enroll in Westmark’s Online/Mobile banking prior to using the App. Once registered, download the free App from the Apple App Store or Google Play Store and log in using your Westmark Credit Union credentials.

I turned my card off. Will recurring transactions still go through?

Yes, but only those that are merchant-indicated and recurring.

What are alert preferences?
These let you know every time a card transaction is attempted. You can be alerted when all or preferred transactions are being made. Alerts are also available by location, transaction type, merchant type, and spending limits.

How long will a transaction history display?
Transactions show up for seven calendar days. Histories contain the last 50 transactions. What forms of biometric authentication can I use to log in to Card Guard? On supported iOS devices, you can use Face ID or Touch ID. On supported Android devices, you can use Fingerprint Authentication.